- If you find a property you would like to view we will do all we can to arrange a convenient time as soon as is possible.
- When a suitable property is identified, we will carry out such credit checks, take up previous Landlords' references and an employment reference if deemed appropriate.
- We will draw up the Assured Shorthold Tenancy Agreement or Company Agreement where appropriate and explain the terms and conditions fully to you.
- In order to end an Assured Shorthold Tenancy, it is necessary to serve a notice on the Tenant at least two months before possession is required. We will issue the appropriate notice requiring possession if and when instructed.
- We will prepare or update a detailed inventory and schedule of condition and agree this with you at the commencement of the letting.
- We will collect from you a minimum deposit equivalent to one and a half months rent which we will hold as stakeholder between the parties and the balance or full deposit will be returned to the you at the end of the tenancy after agreement has been reached regarding any dilapidation's which may have occurred without interest which will retained by us.
- At the termination of the tenancy we will check the inventory and prepare a schedule of dilapidation's if any. Any damage or dilapidation which may have occurred during the tenancy is recorded on the schedule, copies of which are sent to both Landlord and Tenant who agree what amount, if any, is to be deducted from the dilapidation's deposit. If the parties are unable to agree dilapidation's charges then, at our discretion, the deposit will be apportioned between the Landlord and the Tenant as we shall, in our sole discretion decide, or the money will be placed in a bank account pending agreement as to the dilapidation charges.
- We will collect the rent in advance of each rental period.
- We will carry out a routine inspection of the property, if no serious defect requiring inspection has been reported in the meantime.
- We will investigate as far as possible any defects which are reported to us or which come to our notice. With the landlords prior approval and clear instructions obtained first we will carry out all routine maintenance and repairs, we have access to a number of experienced and very capable tradesmen so once reported we will sort it out as soon as is reasonably possible.
- We operate a full on 24 hour 7 day a week emergency repair service which enables tenants to be confident that any problem is dealt with immediately by us one of the partners will attend the property to personally inspect the problem as well as calling out a tradesman thus keeping full control over what repairs are actually required.
- During our management we will check for any repairs that may need to be carried out, advise the Landlord accordingly and await further instructions.
- A small administration fee for compiling the inventory and for compiling the Tenancy Agreement and credit checks will be paid by the incoming Tenant. We make no other charges to you for any other work done in relation to the tenancy. We do not charge any introductory fees.
DILAPIDATIONS DEPOSIT
Unless otherwise agreed, this amount is equivalent to one and one half months rent. We hold the deposit as stakeholder between the parties and the balance of full deposit will be returned to the Tenant after agreement has been reached regarding any dilapidation's which may have occurred.
The tenancy deposit The Agent is a member of the Tenancy Deposit Scheme, which is administered by:
The Dispute Service Ltd
PO Box 541
Amersham
Bucks
HP6 6ZR
Telephone: 0845 226 7837
Email: deposits@tds.gb.com
Fax: 01494 431 123
If the Agent is instructed by you the Landlord to hold the Deposit, we shall do so under the terms of the Tenancy Deposit Scheme.
The Agent holds tenancy deposits as Stakeholder (if not already specified within the Tenancy Agreement).
At the end of the tenancy covered by the Tenancy Deposit Scheme
If there is no dispute we/the Agent will keep any amounts agreed as deductions where expenditure has been incurred on behalf of the Landlord, or repay the whole or the balance of the Deposit according to the conditions of the Tenancy Agreement with the Landlord and the Tenant. Payment of the Deposit will be made within 10 working days of written consent from both parties.
If, after 10 working days following notification of a dispute to the Agent/Member and reasonable attempts have been made in that time to resolve any differences of opinion, there remains an unresolved dispute between the Landlord and the Tenant over the allocation of the Deposit it will (subject to B 4.3 below) be submitted to the ICE for adjudication. All parties agree to co-operate with any adjudication.
When the amount in dispute is over £5,000 the Landlord and the Tenant will agree by signing the Tenancy Agreement to submit the dispute to formal arbitration through the engagement of an arbitrator appointed by the ICE although, with the written consent of both parties, the ICE may at his discretion accept the dispute for adjudication. The appointment of an arbitrator will incur an administration fee, to be fixed by the Board of The Dispute Service Ltd from time to time, shared equally between the Landlord and the Tenant. The liability for any subsequent costs will be dependent upon the award made by the arbitrator.
The statutory rights of either you/the Landlord or the Tenant(s) to take legal action against the other party remain unaffected.
It is not compulsory for the parties to refer the dispute to the ICE for adjudication. The parties may, if either party chooses to do so seek the decision of the Court. However, this process may take longer and may incur further costs. Judges may, because it is a condition of the Tenancy Agreement signed by both parties, refer the dispute back to the ICE for adjudication. If the parties do agree that the dispute should be resolved by the ICE, they must accept the decision of the ICE as final and binding.
If there is a dispute I/we must remit to The Dispute Service Ltd the full deposit, less any amounts already agreed by the parties and paid over to them. This must be done within 10 working days of being told that a dispute has been registered whether or not you or I/we want to contest it. Failure to do so will not delay the adjudication but The Dispute Service Ltd will take appropriate action to recover the deposit and discipline me/us.
The Agent/we must co-operate with the ICE in the adjudication of the dispute and follow any recommendations concerning the method of the resolution of the dispute.