Landlord Letting Services in West Berkshire

Landlord letting services from Henwick Properties cover everything from marketing your property and finding a suitable tenant through to full day-to-day management. Whether you want a straightforward tenant find arrangement or a complete property management service, this page explains what is available, what each level includes, and how to get started.

Henwick Properties has been letting and managing residential properties for landlords in Thatcham, Newbury and the wider West Berkshire area since 1990. We are members of ARLA Propertymark, members of The Property Ombudsman redress scheme, and hold a separate client account for all landlord funds.

Landlord letting services refer to the range of support a letting agent provides when helping a property owner rent out their home. At the basic level, this means marketing the property and introducing tenants. At a higher level, it covers the full running of a tenancy, from deposit handling and inspections through to repairs, rent collection and compliance.

The right level of service depends on how much time you have, how close you live to the property, and how much involvement you want once a tenant is in place.

The two main options available to landlords are tenant find and fully managed letting. Understanding the difference between the two helps you choose the right level of support from the outset. Before choosing a letting service, you may also want to review our important information for landlords, which explains key responsibilities and practical points to be aware of.

A tenant-finding service covers the marketing and introduction stages of the letting process. Henwick Properties will advertise the property on Rightmove, Zoopla and OnTheMarket; arrange viewings; carry out credit checks; and take up references from previous landlords and employers where appropriate. We will also draw up the Assured Shorthold Tenancy Agreement and explain the terms fully to the incoming tenant.

Once the tenancy is set up, day-to-day management and rent collection become the landlord’s responsibility. This arrangement is suited to landlords who are confident managing their own property and tenant communication once the tenancy is in place.

Our fully managed letting service takes care of the property throughout the tenancy. This is designed for landlords who want a professional team to handle the day-to-day running of their rental, including landlords who live away from the property or have limited time to manage it themselves.

The full management service includes rent collection in advance of each rental period, monthly statements, routine inspections, maintenance coordination, and our 24-hour, seven-day emergency repair service. When a repair is reported, one of the partners will attend the property within 30 minutes to inspect the issue and instruct the appropriate tradesman.

Our commission for the full management service is from 8% plus VAT of the rent received, depending on the size and location of the property. A fee of £150.00 including VAT applies to all new tenancies and changeovers to cover credit checks, right to rent checks, preparation of the tenancy agreement, inventory, check-in and check-out.

The following is included as part of the fully managed property letting services offered by Henwick Properties:

• Marketing on Rightmove, Zoopla and OnTheMarket, and introduction of suitable tenants
• Credit checks, employment references and previous landlord references
• Preparation of the Assured Shorthold Tenancy Agreement or Company Agreement
• Detailed inventory and schedule of condition, agreed with the tenant at the start of the tenancy
• Tenancy deposit collection equivalent to a minimum of five weeks’ rent, held as stakeholder
• Rent collection in advance of each rental period
• Monthly statement of account with payment of the net balance to the landlord
• Payment of outgoings on the landlord’s behalf where required (such as insurance premiums and service charges)
• Routine property inspections covering apparent and obvious defects
• Maintenance coordination and repairs, carried out with the landlord’s prior approval
• 24-hour, seven-day emergency repair service with attendance by one of the partners within 30 minutes
• Project management of full property refurbishments, structural extensions and alterations, including planning and building regulations
• End-of-tenancy inventory check and schedule of dilapidations
• Vacant property inspections and advice on action required
• Serving of notices requiring possession when instructed
• Management of tenancy changeovers, including checking for any repairs needed between lets

Working with local landlord letting agents means you get advice based on actual conditions in Thatcham, Newbury and the surrounding area. Rental demand, achievable rent and tenant expectations vary between locations. A team that knows the local market can help you set a realistic rent, prepare the property appropriately, and attract reliable tenants.

Henwick Properties has been operating in West Berkshire since 1990 and has built strong relationships with local tradespeople. This means maintenance and repairs are handled by people who know the area, and response times are reliable. For landlords letting properties in Thatcham and Newbury, that local presence makes a practical difference.

As a member of ARLA Propertymark and The Property Ombudsman, Henwick Properties operates to professional standards and maintains a separate client account. This gives landlords confidence that their funds are managed correctly and that there is a formal complaints process in place if required.